Institutional Solutions
While improving parent understanding during the NICU stay—without adding workload for clinicians.
No added workload: no documentation, no inbox messaging, no administrative tasks for clinicians.
NICU teams face a persistent challenge: families need more time, repetition, and context to understand their baby's condition than bedside workflows can realistically provide. This gap contributes to fragmented communication, repeated explanations across shifts, and avoidable cognitive and emotional strain for both families and staff.
Neonatologist-developed content ensures medical accuracy and clinical relevance
Better-prepared families with structured questions lead to more efficient rounds
Consistent education across shifts without staff burden
No documentation, inbox messaging, or administrative tasks for clinicians
Supporting clinical workflows without adding administrative burden
Standardized digital education means less time repeating the same information across providers and shifts, freeing staff for clinical care.
Better alignment between staff messaging and family expectations reduces confusion and improves the quality of care conversations.
Structured question preparation tools help families organize their concerns, leading to more focused rounds and clinical updates.
Platform operates independently of clinical workflows—no inbox messaging, documentation requirements, or administrative tasks for clinicians.
Access to reliable information and tracking tools increases parent confidence and satisfaction without increasing staff workload.
Families arrive at conversations with foundational knowledge of NICU concepts, terminology, and their baby's condition, enabling more productive clinical discussions. Clearer communication and more consistent understanding may contribute to a more positive NICU family experience.
Evidence-based tools that support family education and communication
Comprehensive library of NICU terminology, equipment, procedures, and medical conditions. Parent-friendly explanations developed by a neonatologist.
Answers common NICU questions using clinician-developed educational content. Provides support when staff are unavailable. The AI Companion helps families organize and prioritize questions, supporting more focused and effective communication with the NICU team.
Educational support only. Does not provide medical advice or replace clinical judgment.
Structured tools help families organize questions for rounds, updates, and appointments, leading to more productive conversations.
Growth tracking tools help families visualize their baby's progress over time and understand developmental patterns.
Families can document weights, milestones, and important information, creating continuity across shifts.
Secure tools for families to share updates with extended family members, reducing burden on staff to answer repeated questions.
Cloud-based platform accessible from any device—at bedside, at home, or on the go.
NICU Strong can be offered to families as a hospital-supported resource during the NICU stay. Access can be provided through a unit-specific link or QR code shared in the admission packet or by staff when appropriate.
Self-serve for families or staff-assisted, based on your unit's preference
Access can be time-limited or continued based on institutional preference
Each unit receives custom access links and QR codes for easy deployment
No technical integration required—families access through standard web browsers
How NICU Strong supports different roles across your unit
NICU Strong is an educational support resource and does not replace clinical judgment or institutional policies.
Tools and resources that support families through their NICU journey
Access to clear explanations of NICU terms, equipment, procedures, and medical conditions helps families understand what their baby is experiencing.
Reliable information available at any time—during late-night pumping sessions, at home, or whenever questions come up outside of rounds.
Tools to document weights, milestones, and growth help families see progress over time and maintain continuity of information.
Structured tools for organizing questions help families feel more prepared and confident during rounds and medical updates.
Secure sharing features allow families to keep loved ones updated without repeatedly explaining complex medical information.
Access to clinician-developed educational content provides families with accurate, consistent information throughout their NICU stay.
NICU Strong was created by Sameh Hussein, MD—Board-Certified Neonatologist and author of NICU Strong—based on real-world experience caring for NICU families and teams.
"Families need more time, repetition, and context than bedside workflows can provide. NICU Strong bridges that gap without adding burden to clinical staff."
— Sameh Hussein, MD — Board-Certified Neonatologist
If your unit is interested in learning more, contact us for a brief discussion.